Terms and Conditions Web Design DY10

Please Read Our terms and conditions of sale

This website is owned and operated by Web Design DY10

If you continue to browse and use this website you are agreeing to comply with and be bound by the terms and conditions of use, which govern Web Design DY10’s on line and commercial relationship with you. The term ‘you’ refers to the user or viewer of this website.

We currently have an "implied consent" policy in place, this means that we (The Website Owners) will assume by your continued use of our website that you are happy with our terms and agree to be bound by the conditions of use of this website.

Should you have queries about the terms of use of this website, you can email use from HERE to ask any question. We try to respond to all emails and telephone calls either immediately or within 1 business day.

Website Design

All websites are created to order, they are not readymade off the self-products. An agreement to create a website for you can be made verbally, by any website content sent to us or by written instruction. Once a price has been agreed for the said website, a 50% deposit becomes payable. The remainder of the price quoted becomes payable once you are happy with the final website and before the website goes live on its server. Timescale for a website completion is between 2 to 8 weeks depending on content.

We provide a 3 month FREE support for your new website, during this time we will keep back-ups of the site. After this initial period, you become responsible for making back ups. We suggest you make a back up before you change any sections on the website.

DY10 can maintain your website and make any changes you need within a few hours. This service can be on a set monthly charge or per change required, please ask for more details. If we maintain your website we will keep back ups.

Images or photos’ used on your website must be owned by you, it is not our responsibility to check the ownership of any images supplied by you. Any images you do not own, you will have to get permission to use, sometimes the owner will refuse. We have access to images and photo libraries which once purchased, images can be used without copyright infringements. Web images are best at 72dpi. Please remember logo's owned by 3rd parties do need you to seek permission to use them on any promotional material.

Text or word content used on your site must be original and not copied from another website. It only takes seconds to check on the web for duplicate content. If you copy someone else’s site, the search engines will not list you. We are happy to write contend for you from any ideas supplied.

Website Hosting

Our HP and Dell servers are located in a state of the art data centre here in the UK, they are of the latest specifications. Our responsibility is keeping them on-line 24/7 so your website can perform to the maximum.

Every server is backed up and has at least 3 electrical supplies, 2 from the main grid. Sometimes electrical items fail, so down time can occur, this is not very often and only for a few seconds. Should we experience any down time, we will look at adding time lost to your current contract with us. There is a 24/7/365 email support system should you have any problems which usually gets sorted in minutes.

Website Content

Any website content, data or information uploaded and stored on the server, whether by you or a third party using your password is your responsibility. You must comply at all times with all relevant laws and regulations relating to such website activities or information. This includes but is not necessarily limited to: data protection, copyright, defamation, trademarks or any regulations of offensive, obscene or illegal content. We do not host any kind of Pornography or Religious hatred.

We reserve the right to access any content, data or information stored on the server or in email messages sent via the server and remove all, or any part of said information or message, if we deem it to be actually or potentially inappropriate or illegal. DY10 is under no obligation to monitor any such content or messages and it is your responsibility to comply with any applicable laws, regulations and our terms of use. You will indemnify us against any loss we may incur as a result of your breach or any alleged breach of any such law or regulation by you or any third party you give access to your hosting server.

60 Day Money Back Web Hosting Guarantee

IF you are not happy with our Shared Server Web Hosting within the fist 60 days please contact us with your said grievances for a refund

Shared Hosting Charges

All hosting charges are payable in advance of hosting being allocated. Should you wish to cancel after the first 60 days 1 months notice is required. Any refunds due will be returned to you within 30 days.

Dedicated Hosting

Dedicated hosting servers are custom built for you and take around 24hrs to complete. A £49.00 set up fee is included in the first payment for a dedicated server. Payments for monthly charges there after will be on a set date by direct debit. To cancel a dedicated server please inform us 14 days before your next monthly payment is due to avoid a further months charges being added to your final bill

Website Ownership

Once the final agreed payment has been made to us for creating the your site, the full ownership of the website transfers to you.

Website Source Code

Should you ever wish to move, the source code and 3rd party scripts which make up your website can at anytime be transferred to another hosting or design company. This can be done by you via your control panel or we can do this for you for a small charge.

Domain Abuse Or Complaints

Any instances of Website domain abuse should be emailed to abuse@webdesigndy10.co.uk

Complaints should be emailed to complaints@webdesigndy10.co.uk

Print & Design

Work carried out for clients in the printing world requires the customer to see and proof read all orders to make sure everything is correct including spelling, before it goes to press. We advice all customers to look carefully, as any mistakes cannot be rectified after the order has been printed. All print orders have to be paid for in full before printing commences.

General Terms Disclamer

Web Design DY10 values our customers highley and always tries to make sure you do not have any problems with your website or hosting. Should you ever need us we will be there for you day or night and even on Christmas Day. But we cannot make any guarantees you will always be happy or that

  • The services will be 100% secure, uninterrupted, timely, or error-free.
  • The services we offer will meet all of your requirements.
  • The quality of any services given, will always meet your expectations.
  • Errors in any 3rd party software/coding used will be corrected.

We are not liable to you for any loss or damages resulting from your use of our services, including in relation to negligence.

Web Design DY10 reserves the right to update our terms of use at any time.